Shipping Policy

Last Updated: September 16, 2026

At Trapstar, we aim to make the delivery process simple and convenient for our customers. This Shipping Policy explains how orders are processed, dispatched and delivered when you purchase products from our website.

Order Processing

After you place an order, we begin processing it for shipment.

Processing time may vary depending on product availability, order volume and other circumstances. Orders are normally processed after successful payment confirmation.

Please make sure that your shipping information is accurate when placing your order. Incorrect or incomplete information may cause delivery delays.

Shipping Destinations

We may offer shipping to different locations depending on the available delivery services.

Available shipping options and destinations may be shown during the checkout process.

Shipping availability may change depending on the product, destination or courier service.

Shipping Charges

Shipping charges may vary depending on the delivery destination, shipping method, order size and other factors.

Any applicable shipping charges will be displayed during checkout before you complete your purchase.

Delivery Time

Delivery times can vary depending on your location, selected shipping method and courier service.

Estimated delivery times are provided for guidance only and are not guaranteed.

Delivery may take longer because of:

  • Courier delays
  • Customs processing
  • Weather conditions
  • Public holidays
  • Incorrect delivery information
  • High order volumes
  • Other circumstances outside our reasonable control

Order Tracking

Once your order has been dispatched, tracking information may be provided when available.

You can use the tracking information to check the latest available delivery status of your order.

If tracking information does not appear immediately, please allow some time for the courier system to update.

Customs and Import Charges

For international orders, the package may be subject to customs duties, taxes or other import charges depending on the destination country.

Any customs duties or import charges that may apply are generally the responsibility of the customer unless otherwise stated.

Customs processing may also affect the estimated delivery time.

Incorrect Shipping Information

Customers are responsible for providing correct shipping information when placing an order.

If an order cannot be delivered because of an incorrect or incomplete address, additional delivery costs may apply if the package needs to be reshipped.

Please contact us as soon as possible if you notice an error in your shipping information.

Delayed Orders

Although we work to ensure orders are delivered within the estimated timeframe, delivery delays can sometimes occur.

If your order has not arrived within the expected delivery period, please check your tracking information first.

If you still need assistance, contact our customer support team with your order number.

Lost or Damaged Packages

If your package appears to be lost or arrives damaged, please contact us as soon as possible.

We may request information such as your order number, tracking details and photographs of the damaged package or products to help investigate the issue.

Delivery Address

Orders are shipped to the address provided during checkout.

Please carefully check your name, address, postcode, phone number and other delivery details before completing your order.

We cannot guarantee successful delivery when incorrect information has been provided.

Multiple Items in One Order

If an order contains multiple products, items may be shipped together or separately depending on availability, packaging and fulfilment requirements.

If products are shipped separately, you may receive separate tracking information where available.

Contact Us

If you have questions about shipping, delivery or your order, please contact us through the contact information available on our website.

Website: Trapstar
Website URL: https://trapstaruk.com/

Please include your order number when contacting us about an existing order so we can assist you more efficiently.